This Cookie Policy explains how the operator of KenMeet ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website or use the KenMeet video conferencing platform (the "Service"). It should be read alongside our Privacy Policy, which explains more generally how we handle your personal information.
01 Introduction
By continuing to browse our website or use the Service, you agree to our use of cookies and similar technologies as described in this policy, unless you disable them through the methods described below.
02 What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow the site to recognize your device, remember your preferences, and support core functionality such as staying logged in or maintaining a meeting session. Similar technologies include local storage, pixels, and SDK-based tracking used within our applications.
03 Types of Cookies We Use
- Strictly Necessary Cookies: required for core functionality such as logging in, joining a meeting, and maintaining session security. The Service cannot function properly without these.
- Preference Cookies: remember your settings, such as light/dark theme, audio/video device selections, and language preferences.
- Performance and Analytics Cookies: help us understand how the Service is used — pages visited, features used, and technical performance — so we can improve reliability and design.
- Functional Cookies: enable enhanced features like remembering a meeting code you recently used or your notification preferences.
04 Third-Party Cookies
Some cookies are placed by third-party service providers who support our Service, such as:
- Payment processing: Stripe may set cookies necessary to process subscription payments securely.
- Analytics providers: aggregated, anonymized usage analytics to help us understand product performance.
05 WebRTC and Session Technologies
KenMeet's video conferencing relies on WebRTC and our multi-region SFU architecture. This involves session-level technical identifiers and diagnostic data (such as connection type, packet loss, jitter, and latency) that function similarly to cookies, allowing calls to connect reliably and allowing us to troubleshoot performance issues. This data is used solely to operate and improve real-time communication and is covered by our Privacy Policy's technical data section.
06 How We Use Cookies
- Keeping you signed in between visits and sessions.
- Remembering your meeting and account preferences, including theme selection.
- Understanding aggregate usage patterns to improve features and performance.
- Detecting and preventing fraudulent or unauthorized account activity.
- Supporting the technical delivery of audio, video, and screen-share sessions.
07 Managing Your Cookie Preferences
Most web browsers allow you to control cookies through their settings, including blocking or deleting them. You can typically find these controls in your browser's privacy or security settings. Please note that blocking strictly necessary cookies may prevent core features of the Service — such as logging in or joining meetings — from working correctly.
Where required by applicable law, we will request your consent before setting non-essential cookies, and you may withdraw that consent at any time.
08 Do Not Track
Some browsers offer a "Do Not Track" (DNT) setting. Because there is no common industry standard for how to respond to DNT signals, our Service does not currently respond differently based on the presence of a DNT signal.
09 Changes to this Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, the technologies we use, or applicable laws. The updated policy will be effective when posted on our website, and we encourage you to review it periodically.
10 Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us at:
Questions about cookies?
info@kenzgroup.org
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